It's empowering your business to deliver a relevant, coherent, and compelling brand experience to your customers, whatever their reason or method for interacting with you, to build and maintain lasting relationships.
Let us make a difference
The end to end customer experience, from website to fulfilment and after sales
Total solutions to support your strategy, from business process to technology
Our clients trust us to take complete ownership of projects while they focus on their day job
Applied Consultants worked seamlessly with our internal teams at every level to deliver a very challenging and complex website re-launch. Great pains were taken to really understand our business and help streamline our processes to build a truly end-to-end solution.
Their mantiki ecommerce platform is a first class product which was certainly put through its paces over peak trading and I am delighted with its performance.
Migration of all our customers and their order history to mantiki was a very well planned and smooth process, definitely one that others can learn from.
All in all, a great success story and a solid foundation for our future initiatives.
CEO Virgin Wines
Right from the off it was clear that a highly professional and well organised project was possible with Applied Consultants. They gave us an immediate feeling of technical ability, a great understanding of the requirements and that the project would be tightly controlled.
Once underway communication was clear, appropriate and concise and we had a lot of confidence that our aggressive timescales could be met. Even when some milestones inevitably slipped we were confident that contingencies in place would see us through and so we got to the end of a project organising many suppliers and stakeholders within and without the organisation with a minimum of fuss. What else could we ask for!
Head of Systems The Science Museum
I have been exceptionally happy with the work that Applied Consultants have undertaken on the Blacks Discount Card project.
Not only have they delivered above and beyond the scope originally identified but they have also been very pro-active in helping shape what we see as an extremely successful membership scheme, not only are we seeing the initial purchase and sign-up of the Discount Card hitting the expected rates but we are also seeing an impressive re-use rate of the card.
The in-store process both for the customer and the salesperson is simple and intuitive and the initial on-line process looks to be following in this manner.
IT Director Blacks Outdoor Retail